Camper Requirements and General Policies:

• Campers must be 10 weeks of age or older.
• Vaccines requirements: Rabies (if 16 weeks of age or older), current on veterinary recommended Distemper and Bordetella vaccinations (vaccines must be current as of 2 weeks prior to arrival for boarding and proof of vaccination provided at the time of reservation)
• Pets over nine months of age are required to be spayed or neutered.
• We highly recommend your pet(s) be on a monthly heartworm preventative and flea/tick preventative while attending Elevation Pet Resort.
• Campers must not behave aggressively towards people and not overtly aggressive towards other dogs (campers in boarding will not participate in Day Camp unless registered for that service and have completed an off-leash play evaluation. Even when not participating in Day Camp, boarding dogs may see other dogs or be lead on leash near other dogs).
• Elevation Pet Resort will obtain medical treatment for campers if it appears that he/she is ill, injured, or exhibits any other behavior that would reasonably suggest that the camper may need medical treatment. Owners are fully responsible for the cost of any such medical treatment and for the cost of any transportation for the purposes of such treatment. Elevation Pet Resort will attempt contact with Owner or Owner’s Agent prior to veterinary care but, in the event of an urgent emergency, contact may not occur until after your pet has received medical attention.

Medications

• Our counselors are happy to give non-injectable medications.
• Our prescription medication administration fee is $0.55 per dose. Non-prescription flavored chewable supplements, that can be placed with food (ingestion is not monitored), do not have an administration fee.
• We do not currently accept campers requiring insulin or other injections during their stay.
• We cannot accommodate medications that require administration before 7am or after 6pm.

What We Provide:

• Food and Water bowls (We use Klean Bowls, ask a team member about their benefits)
• Cot and Fleece Blanket or Upgrade to a Corduroy Bed and Fleece Blanket

What You May Bring:

• Please have your dog leashed when entering the building. For safety, all dogs staying at Elevation Pet Resort ‘stay naked’, but all dogs outside of the off-leash play area must be leashed at all times. When arriving for a stay, a team member will replace your collar/harness/leash (hardware) with a slip lead. Team members do not keep a pet’s hardware, but we do have a self-serve leash parking station where you may store your pet’s hardware. Elevation Pet Resort and its team members are not responsible for lost or stolen items in the self-serve leash parking.
• Own treats if preferred and food (please bring just enough food for your pet’s stay).
• Small blanket or piece of clothing that smells like home, we are unable to accommodate large blankets or dog beds (If your pet has a special requirement, please speak with a team member).
• Up to 3 toys or chews (chews must not be a choking hazard and all items must fit into our boarding storage bins).

Check In & Out Policies

• Boarding charges start the day of check in and are assessed on a per night basis. Afternoon check-ins and morning checkouts are included with the nightly charge (like a hotel). Early (morning lobby hours) check-ins and late (afternoon lobby hours) checkouts can often be arranged. Ability to provide early check in and late check out is based on suite availability and incurres a 1/2 day fee of $22 per dog.
• Lobby hours are Mon-Fri 7:00 am to 6:00 pm and Sat/Sun 7:00-9:00 am and 3:30-6:00 pm
• Weekday boarding drop-off and pick up times are 7:00-10:00 am and 1:00-6:00 pm
• Weekend boarding drop-off and pick up times are 7:00-9:00 am and 3:30-6:00 pm

Reservation and Cancelation Policy:

• Boarding reservations require a credit card on file or a 50% deposit payment at time of reservation if a credit card is not on file.
• Cancellation/No-Show Policy:
  • An amount equal to one-night stay per pet will be charged if less than 7 days’ notice is given; 50% of the total reservation amount or amount equal to one-night stay (whichever is greater) will be charged if less than 48 hours’ notice is given.
  • Holidays hours may be different from normal operating hours.
• Holiday Bookings:
  • 3-day minimums are required for major holiday stays (New Year’s, Spring Break [ACSD#1/UWYO], Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas).
  • Elevation Pet Resort will be closed for boarding check in or out on Jan 1st, Easter Sunday, July 4th, Thanksgiving Day, and Dec 25th.
  • Elevation Pet Resort reserves the right to be closed for boarding drop off and pick up on other holidays or Sundays and will alert pet owners as soon as possible or at time of reservation.
  • Sunday of Memorial and Labor Day weekends